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Companies using Smart Queue

We have data on 72 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Information Technology and Services industry. Smart Queue is most often used by companies with >10000 employees and 1M-10M dollars in revenue. Our data for Smart Queue usage goes back as far as 8 years and 6 months.

If you’re interested in the companies that use Smart Queue, you may want to check out Voxify and Five9 as well.

Who uses Smart Queue?

Some of the companies that use Smart Queue include:
Company Harman
Website harman.com
Country United States
Revenue 5B-10B
Company Size >10000
Company Indiana University Health
Website iuhealth.org
Country United States
Revenue 50M-100M
Company Size >10000
Company Live Nation Canada
Website livenation.com
Country United States
Revenue >10B
Company Size >10000
Company Ticketmaster
Website ticketmaster.com
Country United States
Revenue >10B
Company Size >10000
Company Netflix, Inc.
Website netflix.com
Country United States
Revenue >10B
Company Size >10000

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Smart Queue Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:

Smart Queue
Contact Center Management
Smart Queue market share in Contact Center Management is about 0.07%
72
Companies using Smart Queue
Contact Center Management
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    What is Smart Queue?

    AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.

    Top Industries that use Smart Queue

    Looking at Smart Queue customers by industry, we find that Information Technology and Services (15%), Entertainment (10%), Computer Software (7%), Banking (7%), Telecommunications (7%) and Internet (6%) are the largest segments.

    Companies using Smart Queue - Distribution by industry

    Top Countries that use Smart Queue

    36% of Smart Queue customers are in United States and 7% are in India.

    Smart Queue customers by country

    Distribution of companies that use Smart Queue based on company size (Employees)

    Of all the customers that are using Smart Queue, 28% are small (<50 employees), 28% are medium-sized and 34% are large (>1000 employees).

    Companies using Smart Queue, by size (number of employees)

    Distribution of companies that use Smart Queue based on company size (Revenue)

    Of all the customers that are using Smart Queue, 35% are small (<$50M), 9% are medium-sized and 12% are large (>$1000M).

    Smart Queue clients - distribution by company revenue

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