We have data on 72 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Information Technology and Services industry. Smart Queue is most often used by companies with >10000 employees and 1M-10M dollars in revenue. Our data for Smart Queue usage goes back as far as 8 years and 6 months.
| Company | Harman |
| Website | harman.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Indiana University Health |
| Website | iuhealth.org |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | >10000 |
| Company | Live Nation Canada |
| Website | livenation.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Ticketmaster |
| Website | ticketmaster.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Netflix, Inc. |
| Website | netflix.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Harman | harman.com | United States | 5B-10B | >10000 |
| Indiana University Health | iuhealth.org | United States | 50M-100M | >10000 |
| Live Nation Canada | livenation.com | United States | >10B | >10000 |
| Ticketmaster | ticketmaster.com | United States | >10B | >10000 |
| Netflix, Inc. | netflix.com | United States | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:
AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.
Looking at Smart Queue customers by industry, we find that Information Technology and Services (15%), Entertainment (10%), Computer Software (7%), Banking (7%), Telecommunications (7%) and Internet (6%) are the largest segments.
36% of Smart Queue customers are in United States and 7% are in India.
Of all the customers that are using Smart Queue, 28% are small (<50 employees), 28% are medium-sized and 34% are large (>1000 employees).
Of all the customers that are using Smart Queue, 35% are small (<$50M), 9% are medium-sized and 12% are large (>$1000M).