We have data on 128 companies that use SMARTASSISTANT. The companies using SMARTASSISTANT are most often found in Cyprus and in the Information Technology and Services industry. SMARTASSISTANT is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for SMARTASSISTANT usage goes back as far as 8 years and 5 months.
| Company | Samsung Electronics Co., Ltd |
| Website | samsung.com |
| Country | Korea, Republic of |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Keypath Education |
| Website | keypathedu.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Brother Canada |
| Website | brother.ca |
| Country | Canada |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Canon France |
| Website | canon.fr |
| Country | France |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | West Marine |
| Website | westmarine.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 5000-10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Samsung Electronics Co., Ltd | samsung.com | Korea, Republic of | >10B | >10000 |
| Keypath Education | keypathedu.com | United States | 100M-200M | 500-1000 |
| Brother Canada | brother.ca | Canada | 10M-50M | 50-200 |
| Canon France | canon.fr | France | 10M-50M | 500-1000 |
| West Marine | westmarine.com | United States | 200M-1000M | 5000-10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, SMARTASSISTANT has a market share of about 0.1%. Other major and competing products in this category include:
The SMARTASSISTANT Digital Advice Suite offers varied products to help your customers make more informed and better decisions faster.
Looking at SMARTASSISTANT customers by industry, we find that Information Technology and Services (16%), Manufacturing (9%), Food & Beverages (8%) and Retail (8%) are the largest segments.
17% of SMARTASSISTANT customers are in Cyprus and 13% are in United States.
Of all the customers that are using SMARTASSISTANT, a majority (56%) are small (<50 employees), 13% are large (>1000 employees) and 24% are medium-sized.
Of all the customers that are using SMARTASSISTANT, a majority (62%) are small (<$50M), 8% are large (>$1000M) and 15% are medium-sized.