Companies using SnapEngage
We have data on 1,140 companies that use SnapEngage. The companies using SnapEngage are most often found in United States and in the Computer Software industry. SnapEngage is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for SnapEngage usage goes back as far as 9 years and 5 months.
Who uses SnapEngage?
| Company | Dialogue Communications |
| Website | dialogue.net |
| Country | Singapore |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | MakerBot Industries |
| Website | makerbot.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | eTrigue |
| Website | etrigue.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | DYL |
| Website | dyl.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Dialogue Communications | dialogue.net | Singapore | 10M-50M | 50-200 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| MakerBot Industries | makerbot.com | United States | 10M-50M | 500-1000 |
| eTrigue | etrigue.com | United States | 10M-50M | 50-200 |
| DYL | dyl.com | United States | 1M-10M | 10-50 |
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SnapEngage Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, SnapEngage has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is SnapEngage?
SnapEngage can easily be installed on any website and seamlessly integrates with CRM or Help Desk, the perfect solution for enterprising companies of any size. SnapEngage's real time integration with the leading CRMs and Help Desk automatically creates new leads or support cases when visitors request help from customer website. Chat transcripts are automatically added to support cases and leads, without the need to change the workflow.
Top Industries that use SnapEngage
Looking at SnapEngage customers by industry, we find that Computer Software (10%), Information Technology and Services (6%) and Retail (5%) are the largest segments.
Top Countries that use SnapEngage
59% of SnapEngage customers are in United States and 8% are in United Kingdom.
Distribution of companies that use SnapEngage based on company size (Employees)
Of all the customers that are using SnapEngage, a majority (58%) are small (<50 employees), 12% are large (>1000 employees) and 30% are medium-sized.
Distribution of companies that use SnapEngage based on company size (Revenue)
Of all the customers that are using SnapEngage, a majority (73%) are small (<$50M), 8% are large (>$1000M) and 7% are medium-sized.
