We have data on 1,767 companies that use Talkdesk. The companies using Talkdesk are most often found in United States and in the Information Technology and Services industry. Talkdesk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Talkdesk usage goes back as far as 8 years and 6 months.
| Company | Everspring |
| Website | everspringpartners.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Shift |
| Website | shift.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | Ambry Genetics |
| Website | ambrygen.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | EverCommerce |
| Website | evercommerce.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Everspring | everspringpartners.com | United States | 10M-50M | 200-500 |
| Shift | shift.com | United States | 10M-50M | 500-1000 |
| Ambry Genetics | ambrygen.com | United States | 100M-200M | 500-1000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| EverCommerce | evercommerce.com | United States | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Talkdesk has a market share of about 1.7%. Other major and competing products in this category include:
Talkdesk is an all-in-one, browser-based call center software for inside sales, support and marketing.
Looking at Talkdesk customers by industry, we find that Information Technology and Services (15%), Computer Software (13%), Hospital & Health Care (6%), Financial Services (6%) and Internet (6%) are the largest segments.
62% of Talkdesk customers are in United States.
Of all the customers that are using Talkdesk, 22% are small (<50 employees), 45% are medium-sized and 33% are large (>1000 employees).
Of all the customers that are using Talkdesk, 40% are small (<$50M), 20% are medium-sized and 19% are large (>$1000M).