Companies using uContact
We have data on 53 companies that use uContact. The companies using uContact are most often found in United States and in the Information Technology and Services industry. uContact is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for uContact usage goes back as far as 8 years and 5 months.
Who uses uContact?
| Company | Safe-Guard Products |
| Website | safe-guardproducts.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Accesa |
| Website | accesa.com.uy |
| Country | Uruguay |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | MAAS Bandes Transporteuses Techniques🟢⚫ |
| Website | maas-bt.com |
| Country | France |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | ADEN International Business School |
| Website | aden.org |
| Country | Argentina |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Adecco Group AG |
| Website | adeccogroup.com |
| Country | Switzerland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Safe-Guard Products | safe-guardproducts.com | United States | 200M-1000M | 500-1000 |
| Accesa | accesa.com.uy | Uruguay | 200M-1000M | 500-1000 |
| MAAS Bandes Transporteuses Techniques🟢⚫ | maas-bt.com | France | 1M-10M | 10-50 |
| ADEN International Business School | aden.org | Argentina | 50M-100M | 200-500 |
| Adecco Group AG | adeccogroup.com | Switzerland | >10B | >10000 |
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uContact Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, uContact has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is uContact?
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification and many others features.
Top Industries that use uContact
Looking at uContact customers by industry, we find that Information Technology and Services (19%), Financial Services (8%) and Higher Education (6%) are the largest segments.
Top Countries that use uContact
19% of uContact customers are in United States, 13% are in Costa Rica, 10% are in Argentina and 8% are in Colombia.
Distribution of companies that use uContact based on company size (Employees)
Of all the customers that are using uContact, 25% are small (<50 employees), 35% are medium-sized and 25% are large (>1000 employees).
Distribution of companies that use uContact based on company size (Revenue)
Of all the customers that are using uContact, 41% are small (<$50M), 12% are medium-sized and 21% are large (>$1000M).
