We have data on 37 companies that use Ultimate. The companies using Ultimate are most often found in United States and in the Internet industry. Ultimate is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Ultimate usage goes back as far as 1 years and 9 months.
| Company | Zendesk |
| Website | zendesk.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Stitch Fix |
| Website | stitchfix.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | PayU |
| Website | payu.in |
| Country | India |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Etsy |
| Website | etsy.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | tembici. |
| Website | tembici.com.br |
| Country | Brazil |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Zendesk | zendesk.com | United States | 1B-5B | 5000-10000 |
| Stitch Fix | stitchfix.com | United States | 1B-5B | 5000-10000 |
| PayU | payu.in | India | 1B-5B | 1000-5000 |
| Etsy | etsy.com | United States | 1B-5B | 1000-5000 |
| tembici. | tembici.com.br | Brazil | 100M-200M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Ultimate has a market share of about 0.1%. Other major and competing products in this category include:
Ultimate (Ultimate AI) is a conversational and Gen AI-powered customer support automation platform that helps customer support team to improve performance and CX. UltimateGPT is a LLM-powered bot that analyzes the existing help center to provide accurate responses. It is like an FAQ bot, it finds the correct answer, summarizes it and instantly answers the customers' questions.
Looking at Ultimate customers by industry, we find that Internet (16%), Computer Software (16%), Information Technology and Services (8%) and Financial Services (8%) are the largest segments.
30% of Ultimate customers are in United States, 11% are in United Kingdom and 8% are in Brazil.
Of all the customers that are using Ultimate, 44% are small (<50 employees), 17% are medium-sized and 23% are large (>1000 employees).
Of all the customers that are using Ultimate, a majority (53%) are small (<$50M), 8% are large (>$1000M) and 8% are medium-sized.