We have data on 584 companies that use Usabilla. The companies using Usabilla are most often found in United States and in the Food & Beverages industry. Usabilla is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Usabilla usage goes back as far as 9 years and 2 months.
| Company | Farfetch |
| Website | farfetch.com |
| Country | United Kingdom |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Insight Enterprises Inc |
| Website | insight.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Microsoft |
| Website | microsoft.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Royal Pharmaceutical Society |
| Website | rpharms.com |
| Country | United Kingdom |
| Revenue | 200M-1000M |
| Company Size | 200-500 |
| Company | Calendly |
| Website | calendly.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Farfetch | farfetch.com | United Kingdom | 1B-5B | 1000-5000 |
| Insight Enterprises Inc | insight.com | United States | 5B-10B | >10000 |
| Microsoft | microsoft.com | United States | >10B | >10000 |
| Royal Pharmaceutical Society | rpharms.com | United Kingdom | 200M-1000M | 200-500 |
| Calendly | calendly.com | United States | 100M-200M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Usabilla has a market share of about 0.1%. Other major and competing products in this category include:
Usabilla B.V. is a Dutch software as a service company founded in 2009. Initially focusing on image surveying tools aimed towards UX and Web Designers, Usabilla has since changed focus to website user feedback tools aimed at capturing the voice of the customer.
Looking at Usabilla customers by industry, we find that Food & Beverages (6%) and Automotive (5%) are the largest segments.
26% of Usabilla customers are in United States, 13% are in Netherlands, 9% are in United Kingdom and 7% are in Germany.
Of all the customers that are using Usabilla, 43% are small (<50 employees), 28% are medium-sized and 28% are large (>1000 employees).
Of all the customers that are using Usabilla, a majority (50%) are small (<$50M), 15% are large (>$1000M) and 17% are medium-sized.