Companies using Userlane
We have data on 86 companies that use Userlane. The companies using Userlane are most often found in United States and in the Computer Software industry. Userlane is most often used by companies with >10000 employees and 1M-10M dollars in revenue. Our data for Userlane usage goes back as far as 8 years and 8 months.
Who uses Userlane?
| Company | SAP SE |
| Website | sap.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Userlane |
| Website | userlane.com |
| Country | Germany |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Echte Mamas |
| Website | personio.de |
| Country | Germany |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Ernst & Young |
| Website | ey.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | NavVis |
| Website | navvis.com |
| Country | Germany |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAP SE | sap.com | Germany | >10B | >10000 |
| Userlane | userlane.com | Germany | 10M-50M | 50-200 |
| Echte Mamas | personio.de | Germany | 1M-10M | 10-50 |
| Ernst & Young | ey.com | United States | 200M-1000M | >10000 |
| NavVis | navvis.com | Germany | 10M-50M | 200-500 |
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Userlane Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Userlane has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Userlane?
Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.
Top Industries that use Userlane
Looking at Userlane customers by industry, we find that Computer Software (14%), Internet (12%), Financial Services (7%) and Information Technology and Services (7%) are the largest segments.
Top Countries that use Userlane
49% of Userlane customers are in United States and 26% are in Germany.
Distribution of companies that use Userlane based on company size (Employees)
Of all the customers that are using Userlane, 30% are small (<50 employees), 28% are medium-sized and 33% are large (>1000 employees).
Distribution of companies that use Userlane based on company size (Revenue)
Of all the customers that are using Userlane, 40% are small (<$50M), 10% are medium-sized and 15% are large (>$1000M).
