We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Vantage Point has a market share of about 0.1%. Other major and competing products in this category include:

Vantage Point is Pipkins' premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management.

Top Countries that use Vantage Point

Top Countries that use Vantage Point

88% of Vantage Point customers are in United States.

Distribution of companies that use Vantage Point based on company size (Employees)

Distribution of companies that use Vantage Point based on company size (Employees)

Of all the customers that are using Vantage Point, a majority (59%) are large (>1000 employees), 0% are small (<50 employees) and 11% are medium-sized.

Distribution of companies that use Vantage Point based on company size (Revenue)

Distribution of companies that use Vantage Point based on company size (Revenue)

Of all the customers that are using Vantage Point, 0% are small (<$50M), 9% are medium-sized and 17% are large (>$1000M).