We have data on 1,415 companies that use Whatfix. The companies using Whatfix are most often found in United States and in the Education Management industry. Whatfix is most often used by companies with 1-10 employees and 0M-1M dollars in revenue. Our data for Whatfix usage goes back as far as 8 years and 8 months.
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | University of Arizona |
| Website | arizona.edu |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | ManagerPlus by iOFFICE |
| Website | managerplus.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| University of Arizona | arizona.edu | United States | 200M-1000M | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| ManagerPlus by iOFFICE | managerplus.com | United States | 10M-50M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Whatfix has a market share of about 0.1%. Other major and competing products in this category include:
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Looking at Whatfix customers by industry, we find that Education Management (17%), Information Technology and Services (12%) and Computer Software (10%) are the largest segments.
72% of Whatfix customers are in United States and 7% are in India.
Of all the customers that are using Whatfix, a majority (53%) are small (<50 employees), 29% are large (>1000 employees) and 18% are medium-sized.
Of all the customers that are using Whatfix, a majority (59%) are small (<$50M), 12% are large (>$1000M) and 0% are medium-sized.