We have data on 62,184 companies that use Zendesk Chat. The companies using Zendesk Chat are most often found in United States and in the Retail industry. Zendesk Chat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Zendesk Chat usage goes back as far as 6 years and 4 months.
| Company | PicPay |
| Website | picpay.com |
| Country | Brazil |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Globant |
| Website | globant.com |
| Country | Luxembourg |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Master Electronics |
| Website | masterelectronics.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Unity Technologies |
| Website | unity.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Handy |
| Website | handy.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| PicPay | picpay.com | Brazil | 200M-1000M | 1000-5000 |
| Globant | globant.com | Luxembourg | 1B-5B | >10000 |
| Master Electronics | masterelectronics.com | United States | 200M-1000M | 500-1000 |
| Unity Technologies | unity.com | United States | 1B-5B | 5000-10000 |
| Handy | handy.com | United States | 1M-10M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zendesk Chat has a market share of about 4.2%. Other major and competing products in this category include:
Zendesk Live chat and messaging create a personal connection with customers looking for support.
Looking at Zendesk Chat customers by industry, we find that Retail (9%) and Information Technology and Services (5%) are the largest segments.
30% of Zendesk Chat customers are in United States, 7% are in United Kingdom and 6% are in India.
Of all the customers that are using Zendesk Chat, a majority (80%) are small (<50 employees), 4% are large (>1000 employees) and 16% are medium-sized.
Of all the customers that are using Zendesk Chat, a majority (82%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.