We have data on 12 companies that use Zipwire. The companies using Zipwire are most often found in United States and in the Information Technology and Services industry. Zipwire is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for Zipwire usage goes back as far as 7 years and 9 months.
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Voxeo |
| Website | voxeo.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | American Girl |
| Website | americangirl.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Liberty Latin America |
| Website | lla.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Mercedes-Benz Financial Services |
| Website | mbfs.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Voxeo | voxeo.com | United States | 10M-50M | 50-200 |
| American Girl | americangirl.com | United States | 200M-1000M | 1000-5000 |
| Liberty Latin America | lla.com | United States | 1B-5B | >10000 |
| Mercedes-Benz Financial Services | mbfs.com | United States | 200M-1000M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Zipwire has a market share of about 0.1%. Other major and competing products in this category include:
The Aspect Zipwire cloud is like a SaaS contact center.Aspect Zipwire supports customers across all self-service and agent-assisted channels including voice, SMS, mobile web, live chat, social and video with readiness for future channels.
Looking at Zipwire customers by industry, we find that Information Technology and Services (18%) and Telecommunications (9%) are the largest segments.
78% of Zipwire customers are in United States.
Of all the customers that are using Zipwire, 10% are small (<50 employees), 4% are medium-sized and 45% are large (>1000 employees).
Of all the customers that are using Zipwire, 18% are small (<$50M), 0% are medium-sized and 35% are large (>$1000M).